Detroit Water and Sewerage Department - File #: 2026-125https://dwsd.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=8055714&GUID=CCFFA82C-EF9A-4F23-9854-AA66B1BD94FFLegistar15Detroit Water and Sewerage Department - File #: 2026-125https://dwsd.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=8055714&GUID=CCFFA82C-EF9A-4F23-9854-AA66B1BD94FFCCFFA82C-EF9A-4F23-9854-AA66B1BD94FF-2026-06-02-18-23-45Title: The Board of Water Commissioners for the City of Detroit, Water and Sewerage Department authorizes the Director to approve DWSD Contract 6007884 with WTI Holdings, LLC dba Waterfield Technologies, for the upgrade, configuration and implementation of new hardware and software for DWSD’s BrightPattern Omnichannel Call Center, for a total contract amount not-to-exceed $2,600,000.00 and a term of 3 years. This also authorizes the Director to take such other action as may be necessary to accomplish the intent of this vote.Tue, 02 Jun 2026 18:23:45 GMT