Title
The Board of Water Commissioners for the City of Detroit, Water and Sewerage Department authorizes the Director to approve a Contract 6007192 with City Insight LLC; for hardware/software development, configuration and upgrade to Software as a Service (SaaS) for the Customer Portal (CS-1999), for a total contract amount not-to-exceed $820,000.00 and a term of 3 years. This also authorizes the Director to take such other action as may be necessary to accomplish the intent of this vote.
Body
Agenda of June 18, 2025
Item No. 2025-114
Contract No.: 6007192 (CS-1999)
Contractor: City Insight LLC, 607 Shelby St., Suite 700 PMB 243, Detroit, MI 48226
Contract Amount: $820,000.00
Contract Term: 7/1/25 - 6/30/28 (3 years)
TO: The Honorable
Board of Water Commissioners
City of Detroit, Michigan
FROM: Gary Brown, Director
Detroit Water and Sewerage Department
RE: Proposed DWSD Contract No. 6007192 (CS-1999)
Hardware/software development, configuration and upgrade to
Software as a Service (SaaS) for the Customer Portal
City Insight LLC
MOTION
Upon recommendation of Marqaicha Welch, Procurement Manager, the Board of Water Commissioners for the City of Detroit, Water and Sewerage Department, authorizes the Director to approve a Contract 6007192 with City Insight LLC; for hardware/software development, configuration and upgrade to Software as a Service (SaaS) for the Customer Portal (CS-1999), for a total contract amount not-to-exceed $820,000.00 and a term of 3 years. This also authorizes the Director to take such other action as may be necessary to accomplish the intent of this vote.
BACKGROUND & JUSTIFICATION
This is a sole source request as City Insights LLC is the sole provider of the current system that serves as DWSD's Customer Portal. DWSD previously requested and proceeded with annual amendments without changes to the deliverables from the vendor or negotiating savings from a multi-year agreement.
Cit...
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