Title
The Board of Water Commissioner for the City of Detroit Water and Sewerage Department approves the following Customer Service policies: 1.) Application for Service, 2.) Call Intake and Quality Assurance 3.), Credit, Refunds, and Adjustments, and 4.) Real Estate Closing, and authorizes the Director to take such action as may be necessary to effectuate the policies.
Body
Agenda of March 15, 2019
Item No. 19-0076
TO: The Honorable
Board of Water Commissioners
City of Detroit, Michigan
FROM: Gary Brown, Director
Water and Sewerage Department
RE: Approval of Customer Service Policies
MOTION
Upon recommendation of Debra N. Pospiech, Chief Administrative Officer, the Board of Water Commissioner for the City of Detroit Water and Sewerage Department approves the following Customer Service policies:
1.) Application for Service
2.) Call Intake and Quality Assurance
3.) Credit, Refunds, and Adjustments
4.) Real Estate Closing
and authorizes the Director to take such action as may be necessary to effectuate the policies.