Title
The Board of Water Commissioners for the City of Detroit, Water and Sewerage Department authorizes the Director to approve Amendment 1 to DWSD Contract 6001066 with Systems and Software for Maintenance and Support of the enQuesta Billing System by adding $3,930,628.18 and five (5) years for a total amended contract not-to-exceed amount of $6,225,628.18. This also authorizes the Director to take such other action as may be necessary to accomplish the intent of this vote.
Body
Agenda of May 20, 2020
Item No. 20-0137
Proposed Amendment No. 1
Contract No. 6001066
Contractor: Systems and Software, 10 E. Allen, Winooski, VT 05404
Proposed Amendment No. 1 Amount: $3,930,628.18
Proposed New Total Contract Amount: $6,225,628.18
Proposed Extension: 7/1/2020 to 6/30/2025 (5 Years)
TO: The Honorable
Board of Water Commissioners
City of Detroit, Michigan
FROM: Gary Brown, Director
Water and Sewerage Department
RE: Proposed Amendment 1 for Contract 6001600
Support and Maintenance for EnQuesta with Systems and Software
MOTION
Upon recommendation of Mamata Burgi, Procurement Manager, the Board of Water Commissioners for the City of Detroit, Water and Sewerage Department authorizes the Director to approve Amendment 1 to DWSD Contract 6001066 with Systems and Software for Maintenance and Support of the enQuesta Billing System by adding $3,930,628.18 and five (5) years for a total amended contract not-to-exceed amount of $6,225,628.18. This also authorizes the Director to take such other action as may be necessary to accomplish the intent of this vote.
JUSTIFICATION / BACKGROUND
DWSD is being redefined as a customer service agency focused on delivering extraordinary service to our retail water customers. In order to provide this extraordinary level of customer service and support, DWSD must keep its billing system current up to date. In addition, support by an actively engaged vendor is key to keeping the software current and...
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